Glyn Moore, a proud member of Tenterden Golf Club, had his right hip replaced at our private hospital in October 2022. “I had my left hip replaced at Benenden Hospital five years ago and I had an arthroscopy on my right knee about three years ago.” Read on to discover why Glyn chose our hospital for his orthopaedic surgeries and why he advises you to do the same.
“Although the hip and knee procedures were NHS referrals, my wife and I were aware of Benenden Hospital’s excellent reputation locally as we’ve been members of Benenden Health for many years. That and the convenience of choice of times to be seen for consultations and surgery made the decision to use Benenden Hospital a no brainer.”
Glyn Moore's hip replacement surgery
My name's Glyn Moore and I live in Northiam. I recently, about 4.5 weeks ago, received hip replacement surgery at Benenden Hospital. I chose Benenden Hospital for my hip replacement surgery because about five or six years ago, I had my first hip replacement surgery there. Why did I choose Benenden five or six years ago? I think because of its excellent reputation locally.
I would describe it as discomfort rather than pain, but it was discomfort that was with me all the time and particularly so lying in bed. Strangely enough, I'm a very keen golfer, a member at a tennis and golf club. I enjoy golf, but I enjoy walking, and of course, when your hip is starting to give you a bit of discomfort, both those activities become a little more difficult. In fact, I had to start using a buggy on the golf course because even walking around the course was becoming too much.
For both my first hip replacement and the latest hip replacement, the consultant I first saw and in fact, the consultant throughout both surgery procedures was Mr. Reddy. Mr. Reddy is a really nice guy, very funny. After my first replacement, he complimented me on my hard bones, which made me curious, and then he told me he had to effectually hammer the joint home. He's a little guy, but he obviously packs a punch.
From the outset with all three surgeries I've had done—the two hips and the knee—my experience of Benenden from the very outset was very good. Staff take time and trouble to explain to you in some detail what's going to happen, not only in terms of the surgery itself, but also post-treatment and the help you'll receive to get you back on your feet again as quickly as possible thereafter. They explained and answered any questions that I had around the surgery, anaesthesia, and the kind of things most people are concerned about prior to having surgery.
My whole experience of people working at Benenden has been really good. From the minute you walk in the hospital to be greeted at reception through to all the people who are helping you whilst you're there—the nurses, the kitchen staff, etc. You can't fault their friendliness and their helpfulness, and they generally do seem to be a happy bunch of people.
The hospital itself is very pleasant; it's extremely clean. I think that's probably the thing I noticed first of all—clean and tidy. Again, from the moment you walk through the front door to going into your room, the rooms are en suite, very well located, often with decent views to the outside and good facilities in the rooms as well, from television through to lighting and so forth.
Four weeks after the treatment, having taken place, I've regained pretty much full mobility. I can walk without crutches or sticks. I was given really good guidance by the physiotherapy team to make sure that I both stretched myself but didn't overdo it. So I'm very pleased at the rate of recovery. The importance of exercise on a daily basis was stressed, and I've kept up that regime as well as walking around the house and limited walks outside the house too. I feel four weeks later probably in a much better space than I expected to be.
I would certainly recommend Benenden Hospital. I'm really pleased to say that Benenden Hospital and my golf club at Tenterden have entered a partnership, and I shall be very much promoting Benenden to the members of our golf club to go along and take advantage of what I think is a really first-class local facility. Very much with the benefit of having had it done twice, very soon after arriving back from the operating theatre, the nurses are encouraging you to get out of bed and walk around with the aid of a frame. That's a daunting prospect in my mind. On the first occasion, I thought, is this gonna hurt? Will my joints support me? And indeed, I had absolutely no problem. So the second time around, I had the confidence to very quickly do what the nurses asked, and I would urge anyone to benefit from my experience. Don't worry; what they ask you to do, you can do, and the quicker you can do it, the better it is for you and your recovery.
How would you describe your symptoms?
“My initial symptoms were of discomfort rather than pain but it was there with me all the time, particularly when I was lying in bed. I’m a very keen golfer and I’m a member at Tenterden Golf Club. I also enjoy walking, but of course, when your hip is causing you discomfort it makes these activities more difficult.
“Prior to my hip replacement surgery, I was fully assessed and was told surgery under anaesthetic was the best treatment option for my symptoms. Post hip replacement surgery I received excellent physiotherapy at Benenden Hospital too, tailored to my particular requirements.”
Consultant, staff and surroundings
“The Consultant Orthopaedic Surgeon I saw for both my hip replacement surgeries was Mr Kumar Reddy. He supported me from my initial consultation and throughout my patient journey. He’s a really lovely guy and very funny too.
“From the outset, with all three of my procedures, my experience was very good. The staff took their time to explain things carefully and clearly before surgery as well as post-surgery including what help I could access to get me back on my feet as soon as possible. They were also available to ask any questions I had about the surgery from anaesthesia to recovery times and any other concerns that are normal to have surrounding orthopaedic surgery.
“From the minute you walk into the hospital atrium to be greeted at reception through to all the other people who care for you – from the nurses to the catering staff, you can’t fault their friendliness and they’re such a happy bunch of people.
“Benenden Hospital itself is very pleasant. It’s extremely clean – I think that’s probably the most noticeable aspect: it’s clean and tidy. Most rooms are ensuite, they’re a great location often with decent views to the Kent countryside and good facilities in the rooms too from the TV to the lighting.”
Patient journey and recovery
“Once I began to experience my hip discomfort, my first port of call was my local GP and she very quickly arranged for me to be referred to a Consultant here at Benenden Hospital. I’ve been a member of Benenden Health for years and it was nice to know that a facility so close to home was available at a time when I needed it.
“Speaking four weeks after my surgery, I’ve regained pretty much full mobility and I can walk without crutches or sticks. I was given good guidance by the physiotherapy team to make sure that I both stretched myself but also didn’t overdo it so I’m very pleased at the rate of recovery. The importance of daily exercise was stressed, and I’ve kept up that regime by walking around the house and doing limited walks outside too. Four weeks after my joint replacement surgery, I’m at a much better place than I thought I’d be.”
Tenterden Golf Club partnership
“I would certainly recommend this hospital to anyone and I’m really pleased to say that Benenden Hospital and my own golf club have entered into a partnership with each other. This gives members of our golf club discounts on certain treatments. I shall definitely be promoting Benenden Hospital to the members of our club to use this first-class local private hospital.”
Glyn’s advice
“My advice to anyone considering joint replacement surgery is to seek expert advice as soon as possible. The quicker you move the quicker it will be sorted out, particularly if you do need surgery. Go to your GP or make an appointment at Benenden Hospital.”
“My top tip is to do something as soon as you notice a problem and it will be sorted faster and with less discomfort to you.”
Considering private hip and knee replacement surgery?
If you have any questions regarding hip replacement surgery and the options available, complete our online enquiry form or get in touch with our Private Patient Team using our Livechat or by calling 01580 363158.
Published on 08 May 2024