We are currently looking to recruit a Healthcare Support Worker (HCSW) in our Outpatients department. You will provide high standards of care to our patients and their relatives/carers, during their visit to the department. The successful candidates will join an experienced and friendly team, the position is full time.
About us
At Benenden Hospital we put patients at the heart of everything we do. We attract kind, compassionate, and talented people to our ultra-modern private hospital, which opened in 1907 and has been rated as Outstanding by the CQC. We hold JAG accreditation for Endoscopy and have a beautiful setting in the middle of the Kent countryside.
Benenden Hospital offers excellent working conditions and facilities. We promote flexible working and a healthy work/life balance. We are committed to professional development and have excellent training and education facilities. We work hard to make sure that everyone at Benenden Hospital feels involved and shares our values and vision for the future.
About the role
You will undertake a wide range of routine work procedures and practices under the supervision of senior staff and accurately update patient information on the IT Systems. The department is very busy, and no two days are the same.
As our patient-centered HCSW, you will deliver care whilst undertaking tasks such as setting up equipment and meeting/greeting patients and escorting patients to the appropriate clinic.
Under the direct supervision of senior medical staff, other tasks may include taking blood pressure, pulse, temperature, respiratory rate, height, weight and BMI calculations and MRSA screening. It will be vital to maintain accurate records of observation and have an understanding of the proper storage of medical gases within the department.
You will act as the patient’s advocate, always maintaining their dignity. You will advise them of any relevant information.
Using your competent IT skills you will accurately update patient information on our IT system.
Skills and experience required
- be educated to GCSE level or equivalent experience
- have a relevant professional qualification i.e. NVQ Level III in Health & Social Care (or other health-related qualification). Or have a willingness to undertake
- have basic life support training, or have a willingness to undertake
- have basic phlebotomy and ECG monitoring experience or a willingness to undertake training
- demonstrate excellent written skills
- have an ability to undertaken multiple task simultaneously
- demonstrate tact and diplomacy / effective communication
- be methodical in approach and pays attention to detail
- have a strong patient-centered approach
- demonstrate good IT skills
Benefits include
- Competitive salaries
- 27 days Annual Leave plus Bank Holidays
- Defined contribution pension scheme with employer contribution up to 10%
- Membership to Benenden Health which offers a wide range of benefits, discounts and activities
- Excellent Life Assurance benefit
- Free parking
- Subsidised eye tests
- Free Flu vaccinations
- Subsidised on site Restaurant
“I love working at Benenden Hospital, it’s a beautiful location in the countryside”, “the whole organisation is supportive”, “it’s the team, the team are amazing”, “Benenden is a bit like a family”, “the whole atmosphere is brilliant”
These are just some of the reasons why more than 400 people work at Benenden Hospital which has a long history of caring since it was founded in 1907.
How to apply
If you wish to apply for this position, please complete and submit our application form below.
Closing Date: 22nd April
Claire Mansfield, Resourcing Officer, will then be in touch to discuss further.
you can reach her at kentcareers@benenden.org.uk
Together, we work hard to maintain a safe, comfortable, patient-focused environment for the people in our care.
All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before all new member of staff can join the hospital.
In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of Benenden Hospital Trust, of the types of data we process about you. Please read our Privacy Notice.