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Working in Support Services at Benenden Hospital

The Management and support teams at Benenden Hospital all play a part in helping the hospital run smoothly and efficiently.

Our Reception and Patient Administration positions communicate with our patients and visitors working closely with the clinical teams. Our Porters, Estates team, Catering staff and Housekeepers play a vital role in maintaining the hospital and grounds and providing services to our patients and visitors.

Our Decontamination Services team is responsible for the decontamination of reusable medical devices received into, used by and sent out from the hospital.

And our back-office departments of Human Resources, Marketing, Finance, Procurement, Governance, and IT all contribute to the running of an exceptional hospital service.

We pride ourselves on supporting each other and this makes Benenden Hospital a great place to work.

Video transcript

I'm currently in the Reservations team lead role, which has been quite a nice natural progression from where I started at the hospital. I actually came back from maternity leave and the opportunity came up and it was too good to miss, so I went for that, and I was well supported by my manager in doing so.

I think one of the things I like most about my role is making the difference to the patients, encouraging the team to be part of that journey for the patient as well and the fact that by helping others we will help each other as well. We're really lucky at Benenden Hospital, obviously our affiliation with Benenden Health means that we do have our Benenden Health membership. We also have access to Vita Health to support us through any mental health issues, so we're well supported here at Benenden Hospital.

I would definitely recommend Benenden Hospital as a place to work; we're so lucky to be surrounded by the beautiful countryside here and it really has a family feel to it.

Current management and support vacancies

Private medical insurers (PMI) Relationship Manager

£45,000 - £50,000 plus performance related bonus

Permanent contract, Full time (37.5hours)

We currently have an exciting opportunity for a PMI relationship manager to join our established commercial services team. Your role will be to support the hospital in maximizing income opportunities from private medical insurers (PMI) establishing and maintaining engagement with its customers and business partners. 

You will be a a dynamic PMI Relationship Manager playing a key role in driving growth from private medical insurers (PMI). This is an exciting opportunity to influence strategic relationships, negotiate contracts, and deliver measurable improvements in revenue and margins.

A 10% performance related bonus is also included in the package

What We’re Looking For - please evidence on your application

  • Proven experience managing complex, high-value accounts in the private medical market.
  • Strong knowledge of the PMI sector.
  • Excellent influencing and negotiation skills.
  • Commercial insight and credibility to engage with senior stakeholders.
  • A track record of growing income and developing new services.

Application Support Analyst

£32,289 to £37,987 per annum

Fixed Term contract - 15 months, Full time

We are looking for an experienced Application Support Analyst to join our IT team. This is a key role providing 2nd line support for our hospital’s business applications, ensuring smooth operations and delivering enhancements, upgrades, and projects. You’ll also assist with testing and training, helping us maintain high standards of service and compliance.

This role is on-site and is a full time, fixed term contract role working a 7.5 hour day between 8am and 6pm , Monday to Friday. Including working one Saturday in four on a rotation basis with a day back in lieu. 

Why Join Us?

  • Be part of a collaborative IT team in a respected healthcare setting.
  • Opportunities for professional development and IT training.
  • Work on meaningful projects that improve patient care and hospital efficiency.

I have a question about working in hospital support and management

What is management and support?

Our management and support staff are all our non-clinical departments across the hospital. They provide an excellent service to our patients and visitors as well as our own employees. All departments contribute to the efficient running of the hospital.

What management and support job roles do we have at Benenden Hospital?

We have a variety of roles across the following departments:

  • Administration
  • Catering
  • Finance
  • Grounds and Maintenance
  • Governance
  • Housekeeping
  • Human Resources
  • Information Technology
  • Marketing
  • Procurement
  • Reception
  • Reservations

What training and development are on offer for a management and support role at Benenden Hospital?

Every employee in our management and support teams is offered a career coaching interview and is invited to create a personalised career development plan. 

We provide excellent training in all areas of management and support and it is tailored to the individual’s needs.

Applying for a position

If you wish to apply for a position, please send your application form and CV to kentcareers@benenden.org.uk.

For general vacancy enquiries, please contact kentcareers@benenden.org.uk.