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Working in Support Services at Benenden Hospital

The Management and support teams at Benenden Hospital all play a part in helping the hospital run smoothly and efficiently.

Our Reception and Patient Administration positions communicate with our patients and visitors working closely with the clinical teams. Our Porters, Estates team, Catering staff and Housekeepers play a vital role in maintaining the hospital and grounds and providing services to our patients and visitors.

Our Decontamination Services team is responsible for the decontamination of reusable medical devices received into, used by and sent out from the hospital.

And our back-office departments of Human Resources, Marketing, Finance, Procurement, Governance, and IT all contribute to the running of an exceptional hospital service.

We pride ourselves on supporting each other and this makes Benenden Hospital a great place to work.

Video transcript

I'm currently in the Reservations team lead role, which has been quite a nice natural progression from where I started at the hospital. I actually came back from maternity leave and the opportunity came up and it was too good to miss, so I went for that, and I was well supported by my manager in doing so.

I think one of the things I like most about my role is making the difference to the patients, encouraging the team to be part of that journey for the patient as well and the fact that by helping others we will help each other as well. We're really lucky at Benenden Hospital, obviously our affiliation with Benenden Health means that we do have our Benenden Health membership. We also have access to Vita Health to support us through any mental health issues, so we're well supported here at Benenden Hospital.

I would definitely recommend Benenden Hospital as a place to work; we're so lucky to be surrounded by the beautiful countryside here and it really has a family feel to it.

Current management and support vacancies

Multi Skilled Technician - Mechanical

£32,248 - £37,939 Full time equivalent (plus on call)

Permanent Contract, Part time (30 hours) or Full time (37.5 hours)

We are seeking a proactive and experienced Multiskilled Technician – Mechanical to join our Estates Maintenance Team. Reporting to the Estates & Grounds Manager, you will be responsible for delivering high-quality planned and reactive mechanical maintenance across the hospital site. This is a hands-on role requiring flexibility, initiative, and a strong commitment to safety and service standards.

The 30 hours a week will be worked across 4 days with the non working day being a Wednesday or a Friday. However a full time contract (37.5 hours) over 5 days will also be considered. The role would suit someone who enjoys being part of a dynamic and hard working team who has a real can do attitude. Please note - Due to the possible severity of some call out emergencies, you must be no more than 40 minute drive of the hospital on those occasions. 

Why Join Us?

  • Be part of a supportive and skilled team
  • Opportunities for ongoing development and training
  • Work in a values-led environment where your contribution is recognised
  • Use modern CAFM systems to track and measure performance

Decontamination Services Technician

£24,570 per annum

Permanent Contract, Full time 37.5 hours

Are you passionate about patient safety and clinical excellence? Do you thrive in a team-focused environment where precision and professionalism are key? Benenden Hospital is looking for a dedicated Decontamination Services Technician to join our expert team.

We are currently recruiting for a Decontamination Services Technician to support clinical activity and excellence in patient safety by providing a controlled Decontamination Service for reusable medical devices at the hospital. 

As a DS Technician, you’ll play a vital role in supporting clinical activity by ensuring reusable medical devices are safely and effectively reprocessed. Working within a controlled decontamination service, you’ll contribute directly to patient care and safety.

The role is permanent and full time and the working hours are 7am - 3pm or 11am - 7pm Monday to Saturday on rotation. 

Clinical Administration Team Leader

£33,432 - £36,000 per annum

Fixed term contract (10 months), Full time

We are currently recruiting for Clinical administration team leader to join us on a 10 month fixed term contract. This is an exciting opportunity to join a 37 person dedicated team whose primary responsibility is to provide Medical Secretarial and Health Records Management services to our patients and clinical teams. The Clinical Administration Team forms part of the Patient Administration and works closely with colleagues in Reservations and Hospital Administration.

The successful candidate will proactively contribute to the highest standards of patient administration through an effective clinical administrative service across the Health Records and Medical Secretariat teams, by supporting the Clinical Administration Manager whom this role reports into.

  • We are seeking a candidate with a management qualification or similar experience deputising and helping lead a large team.
  • Experience within healthcare would be desirable 
  • You must be results driven and determined with excellent team work and communication skills.

Clinical Health & Wellbeing Educator - Benenden Health

£45,000 per annum

Full time position - Based in York

Benenden Health has an exciting opportunity for a clinician to provide health and wellbeing education and support across the business. Our Clinical Health and Wellbeing Educator will proactively collaborate across multiple teams within the Society to generate and deliver impactful clinical education and support through providing expert health and well-being guidance through diverse media channels.

What does this mean in reality – it could be filming for one of our Social Media channels, generating and delivering clinically based national webinars, writing for a national magazine or newspaper or providing face to face clinical advice and support to one of our members.

We would consider part time hours or a job share for this role.

To do this we would need someone who can demonstrate the ability to:

  • Work closely with the clinical team to define, plan and deliver a health and wellbeing strategy
  • Generate and deliver, webinars, in person education sessions or written collateral on a range of health-related topics i.e. menopause, mens health, long term condition support, to our corporate clients and members
  • Be comfortable delivering education over multiple media platforms such as MS Teams, Tik Tok, Facebook, filmed segments
  • Develop and deliver written clinical education on health and wellbeing topics such as cardiovascular health, diabetes, mental health etc.
  • Use clinical knowledge and diagnostic reasoning to support one to one clinical conversations.
  • Be comfortable undertaking national travel

Please note this role is at Benenden Health not Benenden Hospital and is based in York.

I have a question about working in hospital support and management

What is management and support?

Our management and support staff are all our non-clinical departments across the hospital. They provide an excellent service to our patients and visitors as well as our own employees. All departments contribute to the efficient running of the hospital.

What management and support job roles do we have at Benenden Hospital?

We have a variety of roles across the following departments:

  • Administration
  • Catering
  • Finance
  • Grounds and Maintenance
  • Governance
  • Housekeeping
  • Human Resources
  • Information Technology
  • Marketing
  • Procurement
  • Reception
  • Reservations

What training and development are on offer for a management and support role at Benenden Hospital?

Every employee in our management and support teams is offered a career coaching interview and is invited to create a personalised career development plan. 

We provide excellent training in all areas of management and support and it is tailored to the individual’s needs.

Applying for a position

If you wish to apply for a position, please send your application form and CV to kentcareers@benenden.org.uk.

For general vacancy enquiries, please contact Claire Mansfield, Resourcing Officer, by email.